License logs will sometimes be requested by the support team to investigate issues with a license. These logs are automatically created but will be put in different locations. This article only applies to software versions that are using the CimLM licensing system.
Note: The required steps will depend on the software version listed below.
CimLM v11+
Client Log:
The log file is called "CimLmLib.log" and will be located in: :C:\ProgramData\CLM\LicFiles\<ApplicationName>
Server Logs:
The location of these logs is: C:\ProgramData\CLM\License Server\Log
If desired, an additional server log file can be created to track client usage: LicenseServerXMLLog.pdf
See also: License Log Details
CimLM v10.8 and older
Client Log:
The application sets the log full path.
3D Sprint: [Documents]\3D Systems\3D Sprint\Logs\LicenseManage\CimLib.log
3DXpert: C:\ProgramData\Oqton\3DXpert\[Version]\Data\log\CimLmLib_Client.log
Server Logs:
The location of these logs is <Installation Folder>\Log. For example: C:\Program Files\Oqton\License Server\Log
If desired, an additional server log file can be created to track client usage: LicenseServerXMLLog.pdf
See also: License Log Details
