| This Activation Code could not be recognized. Please check your activation code. | This is the error that will occur if the code is entered incorrectly. If there are not any typos in the code, then please Contact Support with a screenshot of the code and the error. |
| This Activation Code is inactive. | This error will only appear if your license(s) has been manually deactivated in our CRM. It is possible a new license has been issued to replace it. Please Contact Sales to find out why the license was deactivated. |
| This Activation Code does not match the product you are trying to activate. Please check your activation code. | When the license manager is launched by a program, it will only be able to activate licenses for that product. Make sure to launch the manager from the software product that is associated with the license key. |
| This Activation Code does not match the license type you are trying to activate. | This error code will occur if you try and activate a server license on a client or vise-versa. It will also occur if a dongle license is activated without a dongle connected or a computer-locked license is activated with a dongle. |
| All seats for this Activation Code license are being used on other machines. | Each code has a limited quantity of seats associated with it. If that number of computers have already been activated, then this error will appear. If you need to release a seat, please Contact Support with the license code and the name of the PC you want to deactivate. |
| This Activation Code has expired. | This error will only occur with trial/eval licenses that always have an expiration date. Please Contact Sales if you need to extend the trial period. |
| You need to be on active maintenance in order to update to a newer version. | This error will occur if your try to activate or update to a version that was released after your maintenance contract expired. Please Contact Sales if you would like to get access to the latest version. |
| This Activation Code could not be recognized. Please check your activation code. | This is the error that will occur if the code is entered incorrectly. If there are not any typos in the code, then please Contact Support with a screenshot of the code and the error. |
| No new updates are available. | This will appear when you update a license if your license is already updated to the current release. |
| A trial for this version of this product was already used on this machine. | By default, each computer is only granted one trial license. Please Contact Sales if you need to extend the trial period. |
| This evaluation Activation Code was already activated on a different machine. | By default, the evaluation license is designed to only be used on one computer. Please Contact Sales if you need to try the software on a different PC. |
| This Activation Code is already in use on another machine. | This error only applies to network licenses. Each network license can only be activated on one server at any given time. If you need to release a license, please Contact Support with the license code. |
| The license file could not be generated. Please try again later or contact support. | This error will occur if the connection to our license servers goes down during activation. Wait a few minutes and try again. Please Contact Support if this error continues to appear. |
| Invalid Request File. | This will happen during offline activation if all the licenses have already been activated. Please Contact Support if you need to remotely deactivate a license. |
| Download of the license activation file failed. | Follow the steps in this article. |
